Privacy Policy

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Rickshaw Productions Limited of Suite 125, 99 Warwick Street, Leamington Spa, Warks CV32 4RB.

Information we may collect from you

We may collect and process the following data about you:

• Information that you provide by filling in forms on our site www.thelisteningzone.com (our site). This includes your name and email address. We may also ask you for information if you report a problem with our site.
• If you contact us, we may keep a record of that correspondence.
• Details of orders you make through our site.
• Details of your visits to our site including, but not limited to, traffic data, location data, and other communication data and the resources that you access.

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us: We will store cookies on your computer, to be used only as follows:

• to maintain the contents of your The Listening Zone shopping basket
• to store your name and address (but not your credit/debit card details) so you do not need to re-enter them on subsequent visits to the site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Please note that our advertisers may also use cookies, over which we have no control.

Where we store your personal data

All information you provide to us is stored on our secure servers. Any online payment transactions will be encrypted via PayPal.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To carry out our obligations arising from any contracts entered into between you and us.
• To notify you about changes to our service.
• To ensure transmission of the services by anyone who acquires the business of Rickshaw Productions Limited from us.

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (e.g. that 300 women under 25 clicked on their advertisement on a given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

Disclosure of your information

We may disclose your personal information to any of our associated companies. We may also disclose personal information to other companies and individuals so that we can carry out our obligations to you. This may include disclosure to delivery companies, market analysers and/or publishers Use of this information will be limited by such third parties to the execution of our contract with you.

We are required to pay royalties to the publishers from whom we obtain our audio books. These royalty payments are based on the sales and we are required to provide these publishers with anonymous sales figures. We do not, however, provide these parties with personal information about our customers.

We may disclose your personal information to third parties:

• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or where we have a good-faith belief that it is necessary to disclose your personal data to comply with a regulatory requirement, legal process served on us, or court order; or in order to enforce or apply our terms of use; or to protect the rights, property, or safety of Rickshaw Productions Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Rickshaw Productions Limited, Suite 125, 99 Warwick Street, Leamington Spa, Warwickshire CV32 4RB, England, UK or info@thelisteningzone.com.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies and any relevant website terms and conditions before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

If the information we hold about you is inaccurate, we will endeavour to correct, update or remove your details in our records. Please email us of any change or inaccuracy in our details at info@thelisteningzone.com.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Rickshaw Productions Limited, Suite 125, 99 Warwick Street, Leamington Spa, Warwickshire CV32 4RB, England, UK or info@thelisteningzone.com.